Yantra Commerce

YANTRA Subscription Order Management

Increase Revenue and Brand Loyalty

What is YANTRA Subscription?

Brands are offering more and more products through a subscription model and it’s working. With subscriptions, consumers only make the decision to buy once. Future orders are automatically scheduled (with the ability to adjust, of course). The number of brand impressions goes up. Customer loyalty increases. And the insights gained into your customers’ habits and product usage can be used to improve inventory forecasts. Not to mention, it provides a more predictable revenue stream.

The problem is, most order management systems weren’t designed to handle subscription orders. That’s why we developed YANTRA Subscription. A module that integrates with your existing order management system and lets you manage customer subscription orders. And best of all, it can be deployed in as little as four weeks.

Yantra Subscription is:

  • A Web Application
  • Cross Browser
  • UI Responsive
  • OS and Device independent
  • Integrates with IBM Sterling OMS

Types of Subscription Orders

YANTRA Subscription is a subscription order management solution that can be customized to work with any order management system and supports three types of subscription orders:

ABSOLUTE REPLENISHMENT ORDERS

The Absolute Replenishment Order supports ‘Product of the Month’ type orders. Each customer will receive the same item or items at the same time.

RELATIVE SUBSCRIPTION PROGRAMS

In a relative subscription program, customers receive a series of items in a sequenced order. Regardless of when they subscribe, they always receive the first item in the series.

CONTINUITY PROGRAMS

Continuity programs are customer defined subscriptions. The customer may create a subscription order for an individual item, or for all items in an order.

Other Functionality

YANTRA Subscription module also includes the following functionality:

ORDER INTERVAL SELECTION

For Continuity Programs, customers can select the time interval between orders. Duration can be specified by any number of days, weeks or months, and multiple time frames (e.g., 1st and 15th of the month).

DELAY ORDER

Customers can delay shipment of their next order by number of days, weeks or months, or provide a ‘don’t deliver before’ date.

ORDER EXPIRATION DATE

An expiration date can be set for the subscription order. This includes: system defined based on subscription duration (date or number of orders) and/or customer defined.

NO CHANGES AFTER DATE

Date by which the customer cannot make changes to their subscription order (stored at the item level).

CANCEL SUBSCRIPTION

Customer can cancel their subscription.

CHECK PAYMENT EXPIRATION

Payment method expiration date is checked and customer receives a notification if they need to enter new payment method.

Notifications are configurable, including number of days before expiration to start notifications, and frequency of notifications (e.g., 1 month, 15 days, 10 days, 5 days, 2 days, etc.)

PAYMENT TIMING OPTIONS

Payment timing options supported include: up front payment for entire subscription period (e.g., 12 months of ‘Fruit of the Month’) and as each order is shipped.

Who Offers It?

Food retailers have offered wine, cheese, or fruit of the month clubs for years. But subscriptions are now offered in other food categories such as energy bars, weekly grocery orders, and meal plans.

In recent years, the beauty product subscription market has exploded, and many more niche

boxed subscriptions for categories like pet products, apparel, and children’s science kits, have entered the market.

And of course Amazon has its Subscribe and Save program, which offers discounts on subscription orders for cleaning products, paper products, food, supplements, and many other items.

Ideal Products

The range of products is vast. But any consumables that are purchased regularly, or personal collections (like apparel, games, toys) that are added to regularly, are a good fit for subscription orders, including:

  • Apparel and accessories

  • Baby products like diapers/nappies and wipes

  • Cleaning products

  • Food and meals

  • Games

  • Hair products

  • Laundry products

  • Makeup and other beauty supplies

  • Paper products

  • Pet food and other pet care supplies

  • Science kits

  • Shaving

  • Toys

  • Vitamins and supplements

  • Wine

Meet the rest of the YANTRA suite

YANTRA
WMS

Make Your Warehouse Work For You

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IMS

Keeping Track of It All


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Mobile

Discover the Power Of Intuitive Mobility

YANTRA
Connect


Accelerate Integration with Third Party Applications

YANTRA Control Tower

Let Your Data Drive Your Business

YANTRA
Reverse Logistics

Streamline Your Reverse Logistics